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Blackwell's Five-Minute Veterinary Practice Management ConsultEdited by: Lowell Ackerman (Bizvet, Inc.)
Publication Dates 2007
Details
672 pages, 35 illustrations
Description
Blackwell's Five-Minute Veterinary Practice Management Consult is a comprehensive, one-stop reference text on all things management related, from understanding the marketplace in which veterinarians practice, to appreciating hospital finances, to the nuts and bolts of marketing services for a veterinary practice. Topics are covered in a thorough but concise format and provide invaluable information for practice owners, administrators, associates and staff.
Key Features:
· follows the popular Five-Minute Veterinary Consult structured format
· consistency of presentation makes for easy information retrieval
· focus is on practical rather than theoretical solutions for veterinary practice
issues
· Provides examples within relevant topics
Sections include:
· The veterinary marketplace
· Client relationship management
· Communications
· Financial management
· Cash management
· Human resources
· Marketing management
· Operations management
· Administrative management
· Practice safety
· Legal Issues
· Planning & Decision-making
· Facility management, design and construction
Plus, appendices, list of abbreviations, glossary, and more!
TopTable of Contents
Chapter 1 Marketplace
Chapter 2 Client Relationship Management
Chapter 3 Communications
Chapter 4 Financial Management
Chapter 5 Cash Management
Chapter 6 Human Resources
Chapter 7 Marketing Management
Chapter 8 Operations Management
Chapter 9 Administrative Management
Chapter 10 Practice Safety
Chapter 11 Legal Issues
Chapter 12 Planning and Decision Making
Chapter 13 Facility Management, Design, and Construction
Appendices
Glossary
Index
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